The Beginner’s Guide to Help Scout

If you’re just getting started with Help Scout and want to learn the basics, this guide is for you. Learn about the must-know features and follow the video tutorials to start getting the most out of Help Scout. 

If you haven’t yet signed up, get started with a free trial.

Getting started: How to set up your Inbox

When you Log in to your Help Scout account, the first thing you will see is your dashboard — this is the hub for all of your customer service channels, and where you can view any shared inboxes you have access to. 

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